1. Where are your products shipped from?
All orders are shipped from our fulfillment facilities located in the United States.
2. Do you ship internationally?
Yes. Although our products are shipped from the United States, we also deliver to eligible international destinations where shipping services are available.
3. How quickly are orders processed?
Orders are generally processed on the same business day after payment verification whenever possible.
4. How long does shipping take?
Standard shipping generally requires approximately 2 business days after the order has been processed, although delivery times may vary depending on destination and carrier conditions.
5. Can I cancel my order?
If your order has not entered the shipping process, you may contact us to request cancellation. Once an order has shipped, cancellation may no longer be possible.
6. What should I do if my package arrives damaged?
Please contact our customer support as soon as possible and provide your order number along with photographs of the damaged package and product.
7. How do I request a return?
Contact our customer service team within 30 days after delivery to receive return instructions before sending any product back.
8. When will I receive my refund?
Approved refunds are generally processed within approximately 3 business days after the returned item has been inspected.
9. How can I contact customer service?
Email:
support@huskfestoon.shopDue to sustained losses, the merchant has decided to clear out stock at a loss.